Rock Farm Electronics, LLC

1. Manufacturing, testing, or design  orders will be accepted as the result of a written quote from Rock Farm Electronics, LLC and a Purchase Order from the customer.
   


2. On-site services will be performed at the customer site at an agreed upon hourly rate. Verbal Purchase Orders (PO) are accepted only on service to be performed at the customer site.  Customers may call and ask for service on site for a minimum 4 hours without the need for a written Purchase Order.  Verbal agreements made on the telephone for service on-site are binding upon Rock Farm employees showing up at the work site.  Cancellations are accepted up to the end of the day prior to the requested work day.
   
   
3. Verbal Requests For Quote (RFQ) will be accepted and will include a request for a price and a delivery schedule.  Delivery schedules are binding when they are contained within a written quote from Rock Farm Electronics, LLC and result in a Customer Purchase Order. All quotes by Rock Farm Electronics, LLC expire within 10 business days of the date on the quote or in the event that the quote results in a Customer Purchase Order (PO).  Follow-on orders at the same price and delivery are not guaranteed and will be considered new a Request For Quote (RFQ)
   


4.  Orders will be expedited at an agreed upon expedite fee, in writing by Rock Farm Electronics, LLC and included in the Customer Purchase Order.
   


5. Manufacturing, testing, and design work stoppages as a result of customer actions will result in an invoice for work performed.  Stopped work will be started again after a customer request to restart and only after  Rock Farm Electronics LLC. has given both an intent to re-start the work and has agreed to a new delivery schedule in writing.
   


6. The customer is responsible for the accuracy of the necessary kits and supplies and to see that they are provided at the agreed upon time.  Delivery dates are binding if the customer provides the necessary materials and supplies by the date stated in writing in the quote and in the purchase order.  Kits that are incomplete and are delivered to Rock Farm Electronics LLC will constitute a work stoppage (Item 5) on the customer part and will require an intent to re-start work and a new delivery schedule in writing from Rock Farm Electronics LLC.
   


7. These policies are subject to change at any time.